We're here for you.
We are so proud of the strength of our communities and want to ensure the safety and health of not only our employees, but our customers as well. Standards have been developed to protect all those who enter our branches. Plexi-Glass Shields have been installed along with increased measures of sanitizing and cleaning surfaces. We are asking you to follow these guidelines if you visit a Citizens Bank office.
Stay home if you are sick
If you are experiencing any potential COVID-19 symptoms, we ask that you do not enter our branches.
If possible, please stay at least 6 feet apart at all times.
Wear a Mask
When required by state or local authorities, customers must wear a mask inside our lobbies. If not required, customers are strongly encouraged to wear masks in the bank lobbies. Notices are placed at the entry of branches where masks are required.
Respect each other
Individuals have different comfort levels during the current conditions. Please be respectful of each other's preferences.
Practice good hygiene
Remember to sanitize your hands before and after visiting a common area.