Drive-Thru Services only for the following offices due to temporary lobby closure. If you need to meet with one of our staff, please contact us for an appointment at customerservice@citizensbank24.com or 866-882-2265..

Lenoir City Office*
State Street Office in Bristol*
Colonial Heights Office in Kingsport*
Preston Forest Office in Kingsport*
Bemberg Office in Elizabethton*

*Express Banker Services are available through ATMs.

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Extended Hours with VIDEO Support

CLICK HERE to learn more about our ATMs with Express Banker Services

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CB24 Credit Card App

CLICK HERE for FAQs: Manage your Citizens Bank credit card from your smart device.

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Next Generation BANK-BY-PHONE

(877) 543-8745

CLICK HERE FOR TOLL FREE BANK-BY-PHONE INFORMATION

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ONLINE ACCOUNT OPENING

You can safely open a deposit account online or on your mobile device. We also have the ability to apply for a Consumer Loan or Mortgage Loan. Just CLICK on the appropriate image below to "Get Started"! If we can help you during this process, please do not hesitate to contact us at customersupport@citizensbank24.com or call (866) 882-2265.

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Just enter your User ID into the white space provided and Click Continue. The next screen will allow you to enter your Password.