Citizens Bank Job Openings                                                        

ALL POSITIONS REQUIRE A MINIMUM OF A HIGH SCHOOL DIPLOMA OR GED.          

    

Benefits

Citizens Bank offers a competitive comprehensive benefits package that clearly shows that the company is dedicated to employee satisfaction. 


Opportunities

Citizens Bank is a locally owned and operated community bank headquartered in Elizabethton, TN.  We understand that our employees are our number one asset.  Come, be a part of a winning team celebrating 85 years of service to our community. 



Citizens Bank is proud to be an Equal Opportunity Employer.

EEO/AA/M/F/Vets/Disability

Please send resumes to the following:
Email: hr@citizensbank24.com

Fax: 423-547-2194

Mail:

Citizens Bank 
Attn: Human Resources Department 
PO Box 1900 
Elizabethton, TN 37644-1900

Job Title:                 Floating Teller I

Department:            Retail Banking

Reports To:             Branch Admin

FLSA Status:           Non-Exempt


SUMMARY
Provides a Way Over Wonderful (WOW) customer experience by assisting customers with all their banking needs.  This will include engaging customers in conversations that will build lasting relationships, helping them meet their financial goals by recommending products suited to needs.    

 

ESSENTIAL DUTIES AND RESPONSIBILITIES
Complete customer transactions quickly and efficiently according to policy and procedure, ensuring compliance with internal controls. Possess superior knowledge of bank products. Be familiar with bank’s website in order to offer and explain to customers the benefits of internet and mobile banking. Identify opportunities to refer customers to other areas of bank as appropriate. Possess an understanding of account fraud; how and where to refer customers for assistance. Complete compliance courses as scheduled. Must possess ability to work with others in a team environment and assist with any and all duties as necessary. Requires regular attendance and punctuality. there may be other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.


QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE
High School diploma or general education degree (GED); new hires will possess six months to one year customer facing experience. 


LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to communicate effectively with customers and/or employees of organization.


MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.


PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to write, type, file, etc; and talk or hear.  The employee frequently is required to walk and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.


WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate.

Job Title:                 Teller I

Department:          Retail Banking

Reports To:             Branch Manager

FLSA Status:           Non-Exempt


SUMMARY
Provides a Way Over Wonderful (WOW) customer experience by assisting customers with all their banking needs.  This will include engaging customers in conversations that will build lasting relationships, helping them meet their financial goals by recommending products suited to needs.    

 

ESSENTIAL DUTIES AND RESPONSIBILITIES
Complete customer transactions quickly and efficiently according to policy and procedure, ensuring compliance with internal controls. Possess superior knowledge of bank products. Be familiar with bank’s website in order to offer and explain to customers the benefits of internet and mobile banking. Identify opportunities to refer customers to other areas of bank as appropriate. Possess an understanding of account fraud; how and where to refer customers for assistance. Complete compliance courses as scheduled. Must possess ability to work with others in a team environment and assist with any and all duties as necessary. Requires regular attendance and punctuality. there may be other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.


QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE
High School diploma or general education degree (GED); new hires will possess six months to one year customer facing experience. 


LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to communicate effectively with customers and/or employees of organization.


MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.


PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to write, type, file, etc; and talk or hear.  The employee frequently is required to walk and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.


WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate.

Job Title:                 Floating Teller I

Department:          Retail Banking

Reports To:             Branch Admin

FLSA Status:           Non-Exempt


SUMMARY
Provides a Way Over Wonderful (WOW) customer experience by assisting customers with all their banking needs.  This will include engaging customers in conversations that will build lasting relationships, helping them meet their financial goals by recommending products suited to needs.    

 

ESSENTIAL DUTIES AND RESPONSIBILITIES
Complete customer transactions quickly and efficiently according to policy and procedure, ensuring compliance with internal controls. Possess superior knowledge of bank products. Be familiar with bank’s website in order to offer and explain to customers the benefits of internet and mobile banking. Identify opportunities to refer customers to other areas of bank as appropriate. Possess an understanding of account fraud; how and where to refer customers for assistance. Complete compliance courses as scheduled. Must possess ability to work with others in a team environment and assist with any and all duties as necessary. Requires regular attendance and punctuality. there may be other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.


QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE
High School diploma or general education degree (GED); new hires will possess six months to one year customer facing experience. 


LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to communicate effectively with customers and/or employees of organization.


MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.


PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to write, type, file, etc; and talk or hear.  The employee frequently is required to walk and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.


WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate.

Job Title: Commercial Loan Assistant / Processor
Department: Lending
FLSA Status: Non-Exempt
 
SUMMARY
 Provides professional support to lending team, processing of loan files, requesting appropriate documentation and ensuring file is complete. Assists loan officers in activities such as disbursement of funds and extension of loans. Answers customer inquiries and solves routine problems in which precedent has been set.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
Processes applications and necessary documents for loans.
Assists loan officers in review of financial documentation and preparation of loan memos.
Prepares loan closing packages and works with third parties to coordinate closings.
Works directly with clients and loan officers on construction loan projects including draws and coordinating inspections.
Works with other bank personnel to assist customers to obtain and retain deposit accounts.
Must possess ability to work with others in a team environment and follow work rules and procedures.
Must be able to accept direction and coaching from supervisors.
Other duties may be assigned.
 
SUPERVISORY RESPONSIBILITIES
None
 
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
EDUCATION AND EXPERIENCE
High school diploma or equivalent; six months to one year experience in lending support.
 
LANGUAGE SKILLS
Ability to read and comprehend instructions, procedures, correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
 
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractures and decimals. Ability to compute rate, ratio, and percent.
 
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to write, type, file, etc.; and to talk and hear. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
 
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Job Title: Facilities Technician
Department: Facilities Management
Reports to: Facilities and Security Manager
 
Summary
Employee is responsible for keeping facilities and grounds well maintained. Routinely checks buildings for scheduled maintenance, ensuring key elements on checklist are replaced or repaired as needed. Employee is also responsible for the company maintenance van and scheduling of regular maintenance and repairs with associated vendors.
 
Essential Duties and Responsibilities 
• Responsible for keeping facilities and grounds well maintained.
• Responsible for performing routine checks of facilities on maintenance schedule, ensuring items on checklist are replaced and repaired timely as needed or required.
• Responsible for maintaining the company maintenance van along with scheduling of regular maintenance items with associated vendors.
• Must possess ability to work with others in a team environment.
• Must work cooperatively following company rules, policies and procedures.
• Must be able to accept directions and constructive criticism from supervisors.
• Other duties may be assigned.
 
Supervisory Responsibilities
None
 
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job duties are hybrid with both office work and work out in the field. Employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision. Work environment may sustain moderate noise levels at times.
 
Qualifications and Education Requirements
• High School Diploma or Equivalent.
• 2-3 years maintenance experience. (preferred)
 
Preferred Skills
• Follow instructions and procedures.
• Write professional correspondence.
• Imperial/SAE and Metric proficiency.
• Basic math skills with calculator assistance.
 
Additional Notes
• Prospects will be required to complete the prescreening process including a background check, drug screening and credit report.
• Occasional overtime will be required.