Let Citizens Bank’s Treasury Team streamline your cash management – so you can focus on the big picture.

With this array of scalable solutions, you can keep your business moving forward with improved cash flow, timesaving payment tools, and industry-standard fraud protection. These services effortlessly integrate with our digital banking interfaces, so you’re informed and in control from anywhere, anytime. Plus, at Citizens Bank, we pair cutting-edge conveniences with time-honored personal service.

With ACH debits and credits, you can easily manage incoming or outgoing payments directly from Bank-By-Net. Example uses include:

  • Direct Deposit of Payroll
  • Pre-authorized Payments
  • Tax Payments
  • Insurance & Utility Payments
  • Business to Business Payments

 Click Here to learn more about NACHA Rules Changes.

Speed up collections, save paper and mileage, and enjoy the convenience of depositing checks from your office or on the go, 24/7/365.

Scanning checks and make deposits to your account without leaving the office through Remote Deposit Capture.  On the go? Snap a picture of the front and back of the check with your mobile device, and upload it through our mobile app!

Protect your business from unauthorized transactions and instantly set controls within our Bank-By-Net app.

Security features include:

  • Positive Pay
  • Account Reconciliation Services
  • IBM® Trusteer Rapport
  • Setup multiple users
Give your customers the convenience of paying by card, either in store or online – and enjoy local support and competitive rates.

Now Available: Clover® POS

Click Here to see "How Clover can help your business"

Clover® is an all-in-one, point-of-sale system built to work for your business. With one system, you can accept credit, debit and mobile payments from your customers including Apple Pay®, Google Pay™, and Samsung Pay® while accessing apps to manage your business. The hundreds of apps available through the Clover App Market along with cloud-based design make it easy to manage sales reporting, inventory, payroll, scheduling, marketing and more... all from any connected Clover device, your phone, or your computer.

Spend less time on bookkeeping and maximize your interest-earning potential with these powerful banking tools.

Sweep Accounts: Optimize investment of funds, pay down a credit line, or cover overdrafts with automatic transfers from a sweep account.

Zero Balance Accounts: If you're managing several business accounts, you can improve cash flow and simplify account reconciliation with a Zero Balance Account. Funds from a master account may be transferred to disbursement accounts as checks clear or debits are presented.

Cash Concentration: Get your money working for you sooner. Your account balances outside the East Tennessee area can be electronically transferred into your Citizens Bank account.

Sweep and Zero Balance Accounts subject to eligibility and bank approval.

Billing Services: Expedite the collection of your company's receivables with electronic payment draft services.

Disbursement Services: Efficiently distribute funds with electronic disbursements – including Wire Transfers, Direct Deposits, and Tax Payments.

Reconciliation Services: Upload account files with Positive Pay to more efficiently handle accounting functions and reconciling bank statements.

Access multimillion-dollar FDIC protection for your business’s hard-earned cash reserves.

Secure additional protection for funds placed in demand deposit accounts and money market deposit accounts through the IntraFi Network Deposits CD Option (formerly CDARS®) or the IntraFi Network Deposits DDA-MMA Option (formerly ICS®) – both offered at our bank.

Limits, terms, and conditions apply. Placement of funds through the IntraFi Network Deposits CD Option formerly CDARS® or IntraFi Network Deposits DDA-MMA formerly ICS® option is subject to the terms, conditions, and disclosures in the service agreements, including the Deposit Placement Agreement (“DPA”). Limits apply. In the IntraFi Network Deposits DDA-MMA option formerly ICS®, program withdrawals are limited to six per month. Although funds are placed at destination banks in amounts that do not exceed the FDIC standard maximum deposit insurance amount (“SMDIA”), a depositor’s balances at the relationship institution that places the funds may exceed the SMDIA (e.g., before IntraFi Network Deposits CD Option formerly CDARS® settlement for a deposit or after IntraFi Network Deposits CD Option formerly CDARS® settlement for a withdrawal). As stated in the DPA, the depositor is responsible for making any necessary arrangements to protect such balances consistent with applicable law. If the depositor is subject to restrictions on placement of its funds, the depositor is responsible for determining whether its use of IntraFi Network Deposits CD Option formally CDARS® satisfies those restrictions. 


   Roger Davis                             Citizens Bank, Citizens Bank of Tennessee, Steve K., Steve Kopman, Treasury Services

Roger Davis, Tri-Cities Region                    Steve Kopman, Knoxville Region 

† Sweep and Zero Balance Accounts subject to eligibility and bank approval