Welcome to Citizens Bank, Your Local Banking Partner.

A Community Bank Ready to Welcome You. 

When your bank changes, you want a local team you can count on. At Citizens Bank, we’re proud to serve East Tennessee with personalized service, convenient banking solutions, and trusted support built around our communities. Whether you’re opening a personal account or looking for business banking support, our team is here to help you move forward with confidence.

 



















































When you bank with Citizens Bank, you’ll find:

  • Local branches across East Tennessee
  • Friendly bankers who take the time to help
  • Convenient digital banking tools
  • Extended ATM and ITM access
  • Personal and business banking solutions
  • Trusted local service since 1934

Most importantly, you’ll find a community bank that believes relationships still matter.

Transitioning to a new bank can come with questions. Our team is available to assist with:

  • Opening new checking and savings accounts
  • Updating direct deposits
  • Moving automatic payments and Bill Pay
  • Online and mobile banking setup
  • Debit card and account access support
  • Business banking needs

We’re committed to helping you feel informed, supported, and welcomed from day one.

Citizens Bank has proudly served East Tennessee communities for more than 90 years with local banking solutions and personalized service focused on putting people first. If you’re looking for a community bank you can count on, we’re here and ready to welcome you.









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Refer a friend offer: Know someone looking for a new banking partner? Whether you’re joining Citizens Bank for the first time or referring someone new to our community, eligible customers can earn a $200 reward when a qualifying new account is opened.* *Terms, qualifications, and eligibility requirements apply.