Fast. Easy. Secure.

Here at Citizens Bank, we’re always looking for ways to make our customers’ lives a little easier. With Express Banker Services, you can skip the drive-thru and use an ATM for most everyday transactions. Our video banking offers the convenience of an ATM with the assistance of a local personal banker – all at the push of a button.  During our operating hours, no card is necessary for service.  


Click Here to View Frequently Asked Questions
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Withdraw Cash

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Deposit Cash & Checks*

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Transfer Funds

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Make Loan Payments

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Cash Checks

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Speak to an
Express Banker

ATM Locations with Express Banker Services
  • Elizabethton
    • 300 Broad Street
    • 301 Bemberg Road

  • Hampton - 614 Highway 321

  • Johnson City - 3028 Peoples Street

  • Bristol
    • 844 Volunteer Parkway
    • 310 E. State Street

  • Kingsport
    • 4125 Fort Henry Drive
    • 2240 E. Stone Drive
    • 101 E. Main Street

  • Lenoir City - 256 Medical Park Drive.

  • LaFollette - 2025 Jacksboro Pike

  • Knoxville - Coming Soon!

*Deposit limits and other restrictions may apply. Refer to your account documents for details and limitations in determining the availability of your deposit.

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Self Service

You can complete most transactions without any assistance, OR




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Express Banker Service

To answer a quick question or help you fully complete a transaction.