With our robust array of digital banking tools, business operators can easily bank from the office or on the go.
Manage accounts and pay invoices with just a few clicks on a smartphone or computer. Set spending controls and receive instant alerts for business debit cards. Breeze through bricks-and-mortar and online supply purchases with a digital wallet. All these high-tech conveniences and more – 90 years of tradition to service for small businesses across Tennessee. Only from Citizens Bank.
Digital Banking & Bill Pay
With Digital Banking business owners can:
- Get up-to-the minute account information
- Transfer funds between accounts
- Make payments on Citizens Bank loans or credit lines
- View front and back digital images of cancelled checks
- View and download checking and savings account statements
- Export account info into bookkeeping programs like QuickBooks
- Set up account and card alerts
With Bill Pay business owners can:
- Pay any quantity of bills and invoices as needed
- Control when bill payments are scheduled
- Enter, edit, or delete payments 24/7
- Pay merchants that accept electronic payments with rapid transfers
- Pay other merchants with an automatically prepared and mailed paper check
Mobile App
With CitizensBank24 - Mobile, business owners have instant access to accounts wherever they go.
Smartphone users can enjoy the convenience of our iPhone and Android apps, and the interface can also be accessed through a browser. And, as always, your business is protected by cutting-edge security technology when you bank with Citizens.
With CitizensBank24 - Mobile you can:
- Check account balances
- See recent transactions
- Transfer money between accounts
- Pay bills to existing payees
- Make check deposits* (Apple and Android apps only)
- Find your nearest Citizens Bank ATM or branch (Apple and Android apps only)
- Manage your Debit Mastercard(s)® Click Here for instructions to setup your accounts
- Turn your debit card on and off
- Set spending limits based on dollar amount, transaction type, merchant type
- Set specific regions where the card can and can’t be used
- Set parental controls and monitoring
- Get instant alerts on specific types of transactions
To report a lost or stolen card, increase daily debit card limit, or report travel plans, call (866) 882-2265.
How to download the app:
The CitizensBank24 – Mobile app** you can download the latest and most convenient version for Apple or Android devices here***.
* Deposit limits and other restrictions may apply.
** Most smartphones and web-enabled mobile phones can be used with our mobile banking service. Mobile banking use is subject to the terms and conditions of the Citizens Bank Digital Banking Agreement.
*** Your wireless service provider may charge additional fees for data usage and text messaging. Consult your wireless provider for details.
*** Your wireless service provider may charge additional fees for data usage and text messaging. Consult your wireless provider for details.
Bank-by-Phone
Our free Digital Banking options make day-to-day business management easier.
Need a fast way to access account information, perform transactions, and make payments right from a landline or mobile phone without the need for an app? Bank-By-Phone makes that possible.
With Bank-By-Phone, business owners can:
- Check account info
- Transfer funds
- Make loan payments
- Manage your debit card
How to get started with Bank-By-Phone:
Just call our toll-free line at (877) 543-8745.
Just call our toll-free line at (877) 543-8745.
To report a lost or stolen debit card, increase daily debit card limit, or report travel plans, call (866) 882-2265.
eDocuments
With eDocuments, you don’t have to worry about snail-mail slowdowns or archiving paper files. Your statements, notices and tax documents are easily downloadable and available in your Digital Banking eDocuments portal for up to 36 months*. eDocuments are highly secure with our use of the latest encryption technology and fraud prevention software. As a business user in Digital Banking, you can assign who can view eDocuments making administration easy as well as improving office efficiency.
How to get started:
- Log into Digital Banking in either the desktop or mobile app
- Navigate to Accounts
- Navigate to eDocs
- Click View Documents
For information on how to navigate in the eDocuments portal, click the About eDocs tab.
*Statements and notices will be archived up to 18 months. Tax documents will be stored up to 18 months.
Digital Wallet
Businesses can pay the easy way online and in stores with a Digital Wallet.
With a Digital Wallet, your company's payment and shipping information is conveniently stored in a mobile device. You can load Citizens Bank Debit Mastercards® and/or Citizens Bank Credit Card(s) to make fast tap-and-go payments at any merchant with enabled terminals and within participating mobile apps for Apple and Android.
Choose from several options including:
- Apple Pay®
- Google Pay™
- Samsung Pay™
How to get started:
Click here for complete instructions, FAQs, and links to download the Digital Wallet that’s right for you.
Autobooks
Get paid faster! Autobooks is a new service offered by Citizens Bank that allows small businesses to send invoices, accept payments, and manage finances, all within Digital Banking without moving funds from other apps.
There is no commitment and you can cancel at any time.
Treasury Services
To keep your organization moving forward - or to squeeze more profit out of your business - Citizens Bank can help you take advantage of the latest Treasury Services products to improve the management of your money.
- ACH Origination
- Remote Deposit Capture (RDC)/ Mobile RDC
- Positive Pay
- Merchant Services
- Sweep Accounts / Zero Balance / Cash Concentration
- Billing / Disbursement / Reconciliation Services
- IntraFi Network Deposits
- Wire Transfers
- Fraud and Reporting Tools
Business Lending
Get the best boost for your growing business.
Accelerate growth with business loans designed to bring your entrepreneurial dreams to life.
