
With our robust array of digital banking tools, business operators can easily bank from the office or on the go.
Manage accounts and pay invoices with just a few clicks on a smartphone or computer. Set spending controls and receive instant alerts for business debit cards. Breeze through bricks-and-mortar and online supply purchases with a digital wallet. All these high-tech conveniences and more – 90 years of tradition to service for small businesses across Tennessee. Only from Citizens Bank.
With Digital Banking business owners can:
- Get up-to-the minute account information
- Transfer funds between accounts
- Make payments on Citizens Bank loans or credit lines
- View front and back digital images of cancelled checks
- View and download checking and savings account statements
- Export account info into bookkeeping programs like QuickBooks
- Set up account and card alerts
With Bill Pay business owners can:
- Pay any quantity of bills and invoices as needed
- Control when bill payments are scheduled
- Enter, edit, or delete payments 24/7
- Pay merchants that accept electronic payments with rapid transfers
- Pay other merchants with an automatically prepared and mailed paper check
With CitizensBank24 - Mobile you can:
- Check account balances
- See recent transactions
- Transfer money between accounts
- Pay bills to existing payees
- Make check deposits* (Apple and Android apps only)
- Find your nearest Citizens Bank ATM or branch (Apple and Android apps only)
- Manage your Debit Mastercard(s)® Click Here for instructions to setup your accounts
- Turn your debit card on and off
- Set spending limits based on dollar amount, transaction type, merchant type
- Set specific regions where the card can and can’t be used
- Set parental controls and monitoring
- Get instant alerts on specific types of transactions
To report a lost or stolen card, increase daily debit card limit, or report travel plans, call (866) 882-2265.
*** Your wireless service provider may charge additional fees for data usage and text messaging. Consult your wireless provider for details.
Our free Digital Banking options make day-to-day business management easier.
Need a fast way to access account information, perform transactions, and make payments right from a landline or mobile phone without the need for an app? Bank-By-Phone makes that possible.
With Bank-By-Phone, business owners can:
- Check account info
- Transfer funds
- Make loan payments
- Manage your debit card
Just call our toll-free line at (877) 543-8745.
To report a lost or stolen debit card, increase daily debit card limit, or report travel plans, call (866) 882-2265.
With eDocuments, you don’t have to worry about snail-mail slowdowns or archiving paper files. Your statements, notices and tax documents are easily downloadable and available in your Digital Banking eDocuments portal for up to 36 months*. eDocuments are highly secure with our use of the latest encryption technology and fraud prevention software. As a business user in Digital Banking, you can assign who can view eDocuments making administration easy as well as improving office efficiency.
How to get started:
- Log into Digital Banking in either the desktop or mobile app
- Navigate to Accounts
- Navigate to eDocs
- Click View Documents
For information on how to navigate in the eDocuments portal, click the About eDocs tab.
*Statements and notices will be archived up to 18 months. Tax documents will be stored up to 18 months.
Businesses can pay the easy way online and in stores with a Digital Wallet.
With a Digital Wallet, your company's payment and shipping information is conveniently stored in a mobile device. You can load Citizens Bank Debit Mastercards® and/or Citizens Bank Credit Card(s) to make fast tap-and-go payments at any merchant with enabled terminals and within participating mobile apps for Apple and Android.
Choose from several options including:
- Apple Pay®
- Google Pay™
- Samsung Pay™
Click here for complete instructions, FAQs, and links to download the Digital Wallet that’s right for you.
- ACH Origination
- Remote Deposit Capture (RDC)/ Mobile RDC
- Positive Pay
- Merchant Services
- Sweep Accounts / Zero Balance / Cash Concentration
- Billing / Disbursement / Reconciliation Services
- IntraFi Network Deposits
- Wire Transfers
- Fraud and Reporting Tools

Get the best boost for your growing business.
Accelerate growth with business loans designed to bring your entrepreneurial dreams to life.