Take full control of your Citizens Bank Debit Mastercard®
Click Here for MyCardRules Mobile User Guide
Citizens Bank is helping you make sure your debit card—whether it’s a consumer, business, or a Health Savings card—is secure. MyCardRules™ is an easy-to-use secure mobile app that allows you to decide when, where and who uses your card. You can turn your card off and on, set spending limits, and get alerts for when your card is used, all with just a few easy steps on your smartphone.
You can also use MyCardRules to help your child become accustomed to spending limits and card use.
With MyCardRules, you can set a wide range of controls and alerts. For example, you can:
- Turn your debit card on or off
- Set per transaction spending limits based on your preferences, including dollar amount, transaction type and merchant type
- Get instant alerts on certain types of transactions
- Set a specific region where the card can be used or restrict usage based on your smartphone’s location
- Set parental controls and monitoring
What is MyCardRules and is it secure?
MyCardRules is an easy-to-use mobile app that lets you set card controls, add restrictions and receive transaction alerts for your Citizens Bank consumer, business, or Health Savings card. Yes. Managing your Citizens Bank Debit Mastercard with MyCardRules is safe and secure. Your account is password protected and highly encrypted.
How do I get started?
Download the MyCardRules app from either the App Store® or Google Play™.
How much does MyCardRules cost?
It’s free! Depending on your cell or device plan, messaging rates may apply.
Can I control my Citizens Bank credit cards with the MyCardRules app?
The Citizens Bank consumer, business and Health Savings Debit MasterCard(s) are the only cards that can be controlled via the MyCardRules application.
Setting up your card
After downloading the MyCardRules app, select New User and then enter your Citizens Bank card information to begin registration. You’ll need to provide:
- Debit card number
- Expiration date
- Security code (found on the back of your card)
Next, you’ll create a username and password. Once your account is created, you can log in and access the Card Details screen. From this screen you’ll be able to:
- Turn card controls on/off
- Set controls
- Manage alert preferences
- View recent transactions
Have more questions? Here's a list of Frequently Asked Questions.